Stories

Celebrating Neal Ball: A legacy of compassion, courage, and co-creation

Honoring the founder and Honorary President of Alight (previously the American Refugee Committee)
No items found.
No items found.
No items found.

Neal Ball was a man whose single act of humanity sparked a movement that grew into a global force for good.

In 1978, Neal Ball was a successful businessman in Chicago. Like many Americans, he felt compelled to respond when faced with the global refugee crisis emerging from Southeast Asia. So, he agreed to sponsor a Laotian refugee. Neal initially thought his role would be limited to writing a monthly check. But that expectation quickly changed when he received a call informing him that the refugee he had sponsored was already on the way to the airport to begin a new life in the United States.

That refugee was Phunguene Sananikone, and his arrival marked a turning point – not only for Neal, but for millions of others around the world.

Neal soon learned that part of Phunguene’s family was still stranded in refugee camps in Thailand, some at risk of being forcibly returned to communist Laos. Without hesitation, Neal flew to Thailand himself. He walked through six different refugee camps. He found the family – two brothers who had swum across the Mekong River, another living under a plastic tent. He intervened with a congressional inquiry, preventing their deportation. Slowly, over five years, the entire family was reunited in the U.S.

But Neal didn’t stop there.

In those refugee camps, he saw something that couldn’t be unseen: the profound, unmet medical needs of displaced people. “That was when I started to see their medical needs. I became aware of the need for doctors and nurses to go over to Thailand,” Neal explained. “We made an early commitment, not knowing how we were going to do it, to send 75 doctors and nurses over the course of a year to refugee camps in Thailand. It went way over that number.”

This is how the American Refugee Committee – now known as Alight – started.

Some of ARC's first volunteers in Thailand

“We made an early commitment, not knowing how we were going to do it, to send 75 doctors and nurses over the course of a year to refugee camps in Thailand. It went way over that number.”

Neal Ball

A movement born of people helping people

From its earliest days, Neal set a tone that continues to define Alight to this day: people helping people. There was no distance between the "helper" and the "helped." In fact, one of Neal’s founding principles was this: always ask refugees what they can do – make them part of the solution. The idea of co-creation was not just a strategy. It was a belief.

Whether in the refugee camps of Thailand, the war-torn landscapes of the Balkans, or villages struggling to recover in East Africa, Neal’s vision remained consistent: refugees should never be patronized – they should be treated as partners, who bring their own unique knowledge  and valuable skills.

Today, Alight works with displaced communities across Africa, Asia, the Americas and Europe, partnering with peopleduring the most vulnerable points in their lives to co-create solutions for health, education, livelihood, and dignity. The organization Neal built has impacted millions – not as passive recipients, but as active participants in rebuilding their own lives.

Neal Ball understood what every great humanitarian must: “It’s what happens to each individual refugee or victim of war who is seeking help. That’s what matters. It’s always been about the effectiveness and the importance of every person helping – every volunteer, every donor, every staff member. It’s always been about that.”

Donate to Ball Fund in Neal's Memory

Make a Tribute Donation

ARC's 25th Reunion Picnic

Page: /

Doing the next right thing

Neal never saw humanitarian work as overwhelming. “It just was a series of things that had to be done,” he said. “And we simply went about doing it.” That spirit – practical, compassionate, determined – is what built ARC. It’s what powers Alight today.

His leadership was never about ego or accolades. It was about doing the next right thing – and calling others to join. He had a gift for gathering people together, uniting them in common purpose, and ensuring their efforts were guided by empathy, accountability, and trust. “There are a lot of [people like]  Phunguenes out there,” Neal once said. “And when you can put a face on suffering, you need to respond. It’s that simple.”

Neal Ball reminded us that greatness lies not in grand gestures, but in steady, relentless compassion. He made humanitarianism feel like something any one of us could do – because to him, it was. It wasn’t about being heroic. It was about showing up, asking what people need, and working with them to make it happen.

Thank you, Neal, for showing us what it means to be Alight.

—

Tags

No items found.

Stay in the loop
join our newsletter

Stay connected and learn how we respond to emergencies, amplify displaced voices, and provide sanctuary for those facing adversity.